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my new android keeps crashing got this one because the other one kept crashing. Don't know what I'm doing wrong new phone won't take calls but old phone answers

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Old and new android are paired somehow the old phone answering calls and TeX but new phone is the active one both phones keep crashing what am I doing wrong.Done multiple factory resets on old phone trying to fix this spent countless hours and days on this

Old and new android are paired somehow the old phone answering calls and TeX but new phone is the active one both phones keep crashing what am I doing wrong.Done multiple factory resets on old phone trying to fix this spent countless hours and days on this

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Sorry but we are unable to provide specific help with the Android operating system. Talking to your mobile provider in person may be helpful.