I have not been able to use it no matter what i do to troubleshoot! ; Restart Browser Restoration of settings to default operation Re-Install Update/Patch My FF Breakdown: * Adobe PDF Plug-In For Firefox and Netscape 11.0.10 * Adobe PDF Plug-In For Firefox and Netscape 10.1.1 * Foxit Reader Plug-In For Firefox and Netscape * Google Update * Happy Cloud Web Plugin * Intel web components updater - Installs and updates the Intel web components * Intel web components for Intel® Identity Protection Technology * NPRuntime Script Plug-in Library for Java(TM) Deploy * Next Generation Java Plug-in 11.31.2 for Mozilla browsers * McAfee MSS+ NPAPI Plugin * Plug-in for detecting Nero Kwik Media. * NPWLPG * Shockwave Flash 15.0 r0 * Shockwave Flash 11.9 r900 * 5.1.30214.0 * QQ QuickLogin Helper * VLC media player Web Plugin 2.0.2 * QQPhoneManager OneKey Install to Android Phone Windows Version; 7 Pro FF Version; 35.0 Nothing seems to be working is my version of FF incompatible, is there a setting for my internet options in Windows that would prevent me specifically from using this feature/browser add on. I must be able to make this work for me. Thank You for your support and hard work and I look forward to solving this matter with the FF support team. Many thanks ahead, Me