Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

ever since installing Thunderbird, I cannot access Outlook-online in FireFox

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af dmmoran

dmmoran
dmmoran
more options

I installed Thunderbird to backup my Hotmail/Outlook email the night before last, and ever since when I try to access Hotmail it opens, but most of the screen is blank, and none of the links to the Inbox or any of the folders do anything. I tried to save the screenshot as a .bmp & .doc so I could upload below, but both times it gave a vague error message that there was an error....

Thanks,

dorothy

I installed Thunderbird to backup my Hotmail/Outlook email the night before last, and ever since when I try to access Hotmail it opens, but most of the screen is blank, and none of the links to the Inbox or any of the folders do anything. I tried to save the screenshot as a .bmp & .doc so I could upload below, but both times it gave a vague error message that there was an error.... Thanks, dorothy

Valgt løsning

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
Læs dette svar i sammenhæng 👍 0

Alle svar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Valgt løsning

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
dmmoran
dmmoran Spørgsmålsstiller
more options

I logged onto Firefox tonight and was shocked to see my Hotmail/Outlook looking like it should, not sure what it was, but it is fixed, :o)