We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Audio but No Video

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af user669794

shahzad2010
shahzad2010
more options

I am using Mozilla Firefox 35.0.1 on my Window 7 on Desktop. i am opening any video on Facebook or others there is audio but no video. i reinstall the adobe flash player but no success & also install the Real Player but again no success.

Kindly anyone help me out of this

I am using Mozilla Firefox 35.0.1 on my Window 7 on Desktop. i am opening any video on Facebook or others there is audio but no video. i reinstall the adobe flash player but no success & also install the Real Player but again no success. Kindly anyone help me out of this

Alle svar (1)

user669794
user669794
more options

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.