Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't send email with large (over 1MB) attachment

  • 2 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af mwrr

mwrr
mwrr
more options

Win 7 64-bit, Thunderbird 31.2.0, eSet antivirus (but disabling it for email doesn't help), godaddy email server (works fine from godaddy web mail), port 80 (been using this port for years; 25 doesn't work)

Sending email with a 974KB attachment works. Email with a 1.4MB (and larger) attachment doesn't work. The error message appears pretty quickly (5 seconds at the most).

The message is "the connection to SMTP server smtpout.secureserver.net timed out".

This problem seem to appear at random, then go away and all is well (for a while).

Win 7 64-bit, Thunderbird 31.2.0, eSet antivirus (but disabling it for email doesn't help), godaddy email server (works fine from godaddy web mail), port 80 (been using this port for years; 25 doesn't work) Sending email with a 974KB attachment works. Email with a 1.4MB (and larger) attachment doesn't work. The error message appears pretty quickly (5 seconds at the most). The message is "the connection to SMTP server smtpout.secureserver.net timed out". This problem seem to appear at random, then go away and all is well (for a while).

Alle svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you have an older modem perhaps?

mwrr
mwrr Spørgsmålsstiller
more options

No. The modem is an Arris obtained from Comcast on 6/9/2014 after the prior one failed.