We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why can't a computer with "Window 7 Starter" download an update for Mozilla Firefox?

  • 1 svar
  • 3 har dette problem
  • 3 visninger
  • Seneste svar af CoryMH

Les-Delaney
Les-Delaney
more options

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

When Mozilla Firefox on my Asus Eee PC with Windows 7 Starter wants to update to Firefox 38.1.1 and I allow it to go ahead a windows opens as a Software update and has a blank window with two active buttons 'Finish' and Cancel' and then just sits there doing nothing for hours. Has support for Windows 7 Starter? if so how do I get an update on my operating programme?????

Alle svar (1)

CoryMH
CoryMH
more options

Hello,

Did you mean Firefox version 33.1.1 (current stable release)? Currently there is no version 38.1.1.

Try downloading a new copy of Firefox at:

Some pop ups are advertisements that are misleading you into downloading a malicious copy of the installer. If this pop up only appears when browsing certain sites, consider using an adblocker such as Adblock Plus. You can always update your Firefox by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox