Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why is an Addon without a "Remove" button allowed?

  • 2 svar
  • 8 har dette problem
  • 4 visninger
  • Seneste svar af cor-el

AMCarter3
AMCarter3
more options

I mistakenly added an adware extension to my Firefox (ver 32.0.3). It did not have a "remove" button. I followed instructions on how to remove it and it is gone now. BUT, why in the world would any addon be allowing by Mozilla without a "remove" button?

I mistakenly added an adware extension to my Firefox (ver 32.0.3). It did not have a "remove" button. I followed instructions on how to remove it and it is gone now. BUT, why in the world would any addon be allowing by Mozilla without a "remove" button?

Valgt løsning

Hello,

The plugin probably placed itself in the Firefox application directory. Please see Thunderbird add-ons - frequently asked questions for the steps you can take to remove it.

Let us know if that works!

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

CoryMH
CoryMH
more options

Valgt løsning

Hello,

The plugin probably placed itself in the Firefox application directory. Please see Thunderbird add-ons - frequently asked questions for the steps you can take to remove it.

Let us know if that works!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled. In Firefox you an only disable such an extension.