Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

After firefox 30 was installed this week the browser is slow but will not allow navigation away until finished

  • 2 svar
  • 6 har dette problem
  • 2 visninger
  • Seneste svar af GAUTAM24

Dexawrek
Dexawrek
more options

After firefox 30 was installed this week the browser is slow on sites with a large amount of information, data to set up,or many pictures or videos but will not allow navigation away until completely finished. Stop and back does not help it just continues the original site. Prior to release of 30 although slow it did allow navigation away or back.

After firefox 30 was installed this week the browser is slow on sites with a large amount of information, data to set up,or many pictures or videos but will not allow navigation away until completely finished. Stop and back does not help it just continues the original site. Prior to release of 30 although slow it did allow navigation away or back.

Alle svar (2)

ideato
ideato
more options

Hello dexrek

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

also, in your system details we can see that you have in yourprofile folder a User.js file.

(The user.js file does not exist by default. If you create the file forget it, if not, delete the User.js file. Note that some programs create and write in the User.js file also).

thank you

GAUTAM24
GAUTAM24
more options

yes Firefox in safe mode will work with the slow browser so please try it and share your experience so that more user will get benefited with it.