Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

TB hangs up after sending log in.

  • 1 svar
  • 3 har dette problem
  • 2 visninger
  • Seneste svar af Matt

more options

When I start TB it asks for my password. When I enter and send it TB hangs up. The little green timer circle just keeps going. When I shut it down and try to restart it says it is already running and I have to do Control, Alt, Delete and shut it down manually.

When I start TB it asks for my password. When I enter and send it TB hangs up. The little green timer circle just keeps going. When I shut it down and try to restart it says it is already running and I have to do Control, Alt, Delete and shut it down manually.

Alle svar (1)

more options

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.