Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I cant sync my account because I dont know username but I have sync key?

  • 2 odpovědi
  • 1 má tento problém
  • 7 zobrazení
  • Poslední odpověď od cor-el

vuletict
vuletict
more options

My old computer doesnt work anymore and only thnig I have is a sync key stored on my mail. I tried several usernames and mail adresses but no success.

I use these adreses:

[email addresses removed to protect your privacy and security. - Andrew]

My old computer doesnt work anymore and only thnig I have is a sync key stored on my mail. I tried several usernames and mail adresses but no success. I use these adreses: [email addresses removed to protect your privacy and security. - Andrew] <! [email protected] [email protected] [email protected] -->

Upravil uživatel Andrew dne

Všechny odpovědi (2)

guigs
guigs
more options

Hi vuletict,

Thank you for your question. You can recover the account by resetting the password with those email addresses.How do I choose what information to sync on Firefox?

If you have generated a new recover key since that one, you will have to recover the password and create a new one. If you have any questions about a specific account, without the recovery email for a new password we may have to start over. *hope this is not the case.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The user name is the email address that you have used to create the Sync account.

Can you log in here?