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I want to "REPLY" to a question, but you will not accept my log in.

  • 4 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od PCLEMSC

PCLEMSC
PCLEMSC
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When trying to log in, I get the following error message. 

   User with this Username already exists.
   A user with that email address already exists.

I'M the freaking user, I KNOW I already exist. If I already exist, why can't I log in?

When trying to log in, I get the following error message. User with this Username already exists. A user with that email address already exists. I'M the freaking user, I KNOW I already exist. If I already exist, why can't I log in?

Všechny odpovědi (4)

kobe
kobe
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looks like you are signing up, not logging in

PCLEMSC
PCLEMSC Autor dotazu
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I may not be computer literate, but I can read. I have "signed up" several times, and each time I received a verification. Still couldn't "log in". This is the kind of stupid answer you get when you cede your responsibility to provide good customer service to the customers themselves.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What happens if you try to log in in the usual way?

You did manage to post this question, is that under a different name?

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
PCLEMSC
PCLEMSC Autor dotazu
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After two hours of multiple "sign-ups" and "log-ins", Mozilla finally relented and recognized my log-in, and allowed me to post questions and "reply's".

I have followed your advice and cleared cache and cookies. It remains to see if I still have a problem receiving certain attachments. Thank you.