Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

When I open Firefox I get a white page with a prompt that Firefox can't load because of an open tab.

  • 8 odpovědí
  • 2 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od urbangirlla

more options

This has happened for the last two days. It happens even when I turn off the computer and start it up again. I tried emptying history and it does not allow me to do that.

This has happened for the last two days. It happens even when I turn off the computer and start it up again. I tried emptying history and it does not allow me to do that.

Všechny odpovědi (8)

more options

Please provide an exact error message so we can troubleshoot in a better manner.

more options

It did it once when I opened up and now, after seeing your e-mail, I can't get the error message. Will make a screen shot if it happens again. Thank-you.

more options

A possible cause is that you are first closing all Firefox windows and then close the Firefox application.

Some have reported that closing Firefox (Firefox > Quit) while the browser window is still open works for them.

  • Bug 845681 - Closing all windows and quitting Firefox afterwards leads to about:sessionrestore to be shown on next startup
more options

Here is a screen shot. Thank-you

more options

Yes, that is likely the issue that I posted above your last reply.

more options

From what I gathered:

A workaround is closing firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

more options

Note that you should be careful with disabling resuming after a crash.
You tend to forget that you make such changes and you lose the current session when Firefox would crash with this setting disabled (false).

more options

I am doing that now and so far there have been no issues.