how do I remove the Selection Links pop up ad box after deleting both the program and Firefox add-on and restarting firefox 18.0.2?
I also now have a problem with words being highlighted on a page like Craigs List and when I mouse over an ad opens up. This and the selection Link pop-up on the bottom of the screen is most disconcerting.
Všechny odpovědi (11)
this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
I went into options and unchecked Third party Cookies and that seemed to work on the Selection Link pop box. However the Craigs List pages seem to highlight various word for pop up window ads, which are still popping. I guess that's not Firefox and something new on Craigs List. I do have Malewarebytes and run it often. Thank you for your quick response and assistance!!
There back, haahahahAHA, just restarted Firefox and Searching link is back with only a blank box with no copy. Went to their website for info uninstalled from windows but to no avail.
please go to firefox > help > troubleshooting information & copy the text to clipboard and then paste it here as a reply... also have you tried running a scan with the other program i've recommended yet?
I ran a fast scan with 15 objects, removed them and restarted Firefox. I am now running a deep scan.
Application Basics
Name Firefox
Version 18.0.2
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Ad-Bye - For Facebook 1.02 true [email protected]
AniWeather 0.8.37 true {4176DFF4-4698-11DE-BEEB-45DA55D89593}
DivX Plus Web Player HTML5
DoNotTrackMe 2.2.5.1205 true [email protected]
DownloadHelper 4.9.13 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FDislike 3.1.4.1 true [email protected]
PutLockerDownloader 1.0 true [email protected]
Troubleshooter 1.0a true [email protected]
VideoFileDownload - Download YouTube Videos 1.5 true [email protected]
Collusion 0.25 false jid1-F9UJ2thwoAm5gQ@jetpack
F.B. Purity - Cleans Up Facebook 8.0.1 false [email protected]
Motive Extension 1.0 false [email protected]
Norton Toolbar 2013.2.4.2 false {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection 11.1.1.5 - 2 false {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.places.smartBookmarksVersion 4
browser.search.useDBForOrder true
browser.startup.homepage about:home
browser.startup.homepage_override.buildID 20130201065344
browser.startup.homepage_override.mstone 18.0.2
browser.tabs.loadInBackground false
browser.tabs.onTop false
dom.mozApps.used true
extensions.lastAppVersion 18.0.2
general.useragent.extra.brc BRI/1
gfx.direct3d.prefer_10_1 true
keyword.URL http://www.searchamong.com/searchview.php?cat=webs&bar=true&query=
network.cookie.cookieBehavior 1
network.cookie.prefsMigrated true
places.database.lastMaintenance 1360084294
places.history.expiration.transient_current_max_pages 104858
privacy.cpd.sessions false
privacy.donottrackheader.enabled true
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.csp.enable false
security.OCSP.enabled 0
security.warn_viewing_mixed false
Graphics
Adapter Description AMD Radeon HD 7700 Series
Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM 1024
Device ID 0x683d
Direct2D Enabled true
DirectWrite Enabled true (6.1.7601.17789)
Driver Date 12-19-2012
Driver Version 9.12.0.0
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 10
Vendor ID 0x1002
WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 7700 Series)
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.4 4.9.4
NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC
NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC
NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC
NSSUTIL 3.14.1.0 3.14.1.0
ok, there are now no obviously malicious extensions present - are the pop-ups still appearing?
what you also can do is to enter about:config into the firefox location bar (confirm the info message in case it shows up) and search for the preferences named general.useragent.extra.brc & keyword.url - right-click and reset those entrie to their default value, since they might be remnants of the adware.
FOUND: general.useragent.extra.brc & keyword.url - right-click and reset those entree to their default value it was highlighted and I right clicked and set as default. Will see if it now cleared up. Thank you for your patience and awesome help!
ok, i had another look at your extensions list & would recommend disabling or removing PutLockerDownloader & VideoFileDownload - Download YouTube Videos too, since they are quite uncommon and also might come bundled with adware...
I disabled Putlocker, too. The pop-ups have stopped but will have to restart Firefox again to make sure. Thank you
Restarted seems fine no pop-ups except Craigs List but i think that's their adverts. Thank you!!!