Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

All of my settings and add ons are gone

  • 2 odpovědi
  • 4 mají tento problém
  • 8 zobrazení
  • Poslední odpověď od rainbocow

rainbocow
rainbocow
more options

I got on my computer this morning and noticed that my background had changed and that my computer had updated. When I logged on to Firefox, ALL of my settings were set back to default. All of my information was just, gone. No bookmarks, none of my add ons, all of my toolbar settings reset. VERY frustrating. So much information lost. The first thing I did was make sure I was signed in under my profile, and yes I am. Still gone. I don't know what to do. Just thinking about setting all of that back up makes me want to cry. Or switch to another browser all together. Please help.

I got on my computer this morning and noticed that my background had changed and that my computer had updated. When I logged on to Firefox, ALL of my settings were set back to default. All of my information was just, gone. No bookmarks, none of my add ons, all of my toolbar settings reset. VERY frustrating. So much information lost. The first thing I did was make sure I was signed in under my profile, and yes I am. Still gone. I don't know what to do. Just thinking about setting all of that back up makes me want to cry. Or switch to another browser all together. Please help.

Všechny odpovědi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you sure that you are still using your previous profile folder?

It is possible that the profiles.ini file got removed and that Firefox has created a new default profile.

rainbocow
rainbocow Autor dotazu
more options

That is probably exactly what happened when whatever reset my computer's settings happened. I will try to figure it out. :) Thank you for your help.