Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

After update plugins are re-installed and setting are lost

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od dumdidadida

more options

Hi, after last 2 updated I experienced same problem. I have changed some setting (like ask to save tabs before exit etc...) and after update all settings are reverted to original ones + all addons (and addon settings) are also lost. Actually I think that ALL ADDONS were actually re-installed and hence I got default settings with every addon so last 2 updates I had to optimize each and every plugin.... annoying....

Will this be the case with every future update ? If so, what can I do to save my settings and addons

Hi, after last 2 updated I experienced same problem. I have changed some setting (like ask to save tabs before exit etc...) and after update all settings are reverted to original ones + all addons (and addon settings) are also lost. Actually I think that ALL ADDONS were actually re-installed and hence I got default settings with every addon so last 2 updates I had to optimize each and every plugin.... annoying.... Will this be the case with every future update ? If so, what can I do to save my settings and addons

Všechny odpovědi (3)

more options

Hi,

Please see this.

If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see this.

AV/Firewalls Configuration

The official forums of all the installed security software would also be helpful.

more options

Hi dumdidadida, Thanks for reply. I am using Comodo Internet Security Premium (for a 2 years now) and Firefox is assigned as a trusted application (since I've installed Comodo). It was updating since Version 3 WITHOUT ANY PROBLEMS, until recently when it started behaving as I described, so it's not an Firewall/AV software issue. Is there anything else what can cause this type of behavior  ?

more options

Yes, please see the link.