Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

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I get this notice when I try to send an e-mail: Windows Live Hotmail was not able to complete this request. Microsoft may contact you about any issues you report.When I use Safari, I have no problems. in English

  • 3 odpovědi
  • 41 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

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I get this notice when I try to send an e-mail: Windows Live Hotmail was not able to complete this request. Microsoft may contact you about any issues you report.When I use Safari, I have no problems.

I get this notice when I try to send an e-mail: Windows Live Hotmail was not able to complete this request. Microsoft may contact you about any issues you report.When I use Safari, I have no problems.

Zvolené řešení

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Všechny odpovědi (3)

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Zvolené řešení

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thank you! Thank you! I cleared the cache and removed Cookies, and no difference. However, after I started Firefox in Safe Mode and disabled Add-ons, I no longer get the message and can send e-mails. Thanks again!

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You're welcome.


If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")