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losing e-mails when transfering them

  • 2 odpovědi
  • 0 má tento problém
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  • Poslední odpověď od joanmiller

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In Thunderbird, I lose e-mails when I try to transfer them from my "in" box to my "save" box. I've deleted a lot of e-mails, hoping that would help. But it didn't. Can anyone help me figure out what's happening?

In Thunderbird, I lose e-mails when I try to transfer them from my "in" box to my "save" box. I've deleted a lot of e-mails, hoping that would help. But it didn't. Can anyone help me figure out what's happening?

Všechny odpovědi (2)

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Inbox were and save box where?

For instance inbox of [email protected] and save on the local folders account.

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Hi Matt, As e-mails come in, they are sorted into a box named "save" [that holds e-mails addresses that I know]. Some e-mails are directed to a box named "spam." All other e-mails show up in a box entitled "in" [containing unknown e-mail addresses]. Sometimes I want to save an unknown e-mail from the "in" box. For years I have been able to highlight the address of the unknown e-mail and drag and drop it into my "save" box and it remains there. I can also then register that unknown address so that in the future it automatically is directed to my "save" box. About 2 months ago, when I dragged an unknown e-mail address [from "in"] to the "save" box, it completely disappeared. I couldn't find it anywhere. [It did not go to spam nor to trash.] I thought that I had too many stored e-mails. So, I deleted a lot of e-mails and also transferred a lot of e-mails to my local folders. But that didn't help at all. Do you have any ideas?

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