Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Can't open Firefox - error re "platform version '120.0.1'

  • 3 odpovědi
  • 25 má tento problém
  • 1148 zobrazení
  • Poslední odpověď od Chris

more options

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0 Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631 Thanks! Julie

Zvolené řešení

Hello. It seems that you have a mixture of old and new files. I suggest that you remove Firefox and reinstall it. You may want to consider a 'custom' installation.

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windows

Přečíst dotaz v kontextu 👍 3

Všechny odpovědi (3)

more options

Zvolené řešení

Hello. It seems that you have a mixture of old and new files. I suggest that you remove Firefox and reinstall it. You may want to consider a 'custom' installation.

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windows

more options

Thank you! Odd that it suddenly happened.

Appreciate your suggestion.

more options

Terry schrieb

Hello. It seems that you have a mixture of old and new files. I suggest that you remove Firefox and reinstall it. You may want to consider a 'custom' installation. https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windows

I had the same problem. Reinstalling was the solution. Thank You!!!