Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

All of u sudden, I can't access my mailbox

  • 2 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od bakurjan

bakurjan
bakurjan
more options

Hello, I have a problem with one of my mailboxes. All of a sudden I am not able to fetch any e-mails. Here is the error message I could deduce: 2022-09-06 14:38:35.233000 UTC - [Parent 22912: IMAP]: D/IMAP URL failed with code 0x804b0014 (imap://[email protected]:993/discoverallboxes) 2022-09-06 14:38:35.234000 UTC - [Parent 22912: IMAP]: I/IMAP 17b4331e800:imap.cern.ch:NA:ProcessCurrentURL: aborting queued urls 2022-09-06 14:38:35.235000 UTC - [Parent 22912: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=17b4331e800]

I tried to delete the account and re-create it, I tired to install fresh version of TB (deleting my profile etc.), nothing helped. My `security.tls.version.min` is set to 1. In the meantime, I managed to access that very mailbox installing a fresh TB on a different machine. So the problem is with my current installation. But what can it be?

Thanks a lot in adnvace for you kind help!

Hello, I have a problem with one of my mailboxes. All of a sudden I am not able to fetch any e-mails. Here is the error message I could deduce: 2022-09-06 14:38:35.233000 UTC - [Parent 22912: IMAP]: D/IMAP URL failed with code 0x804b0014 (imap://[email protected]:993/discoverallboxes) 2022-09-06 14:38:35.234000 UTC - [Parent 22912: IMAP]: I/IMAP 17b4331e800:imap.cern.ch:NA:ProcessCurrentURL: aborting queued urls 2022-09-06 14:38:35.235000 UTC - [Parent 22912: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=17b4331e800] I tried to delete the account and re-create it, I tired to install fresh version of TB (deleting my profile etc.), nothing helped. My `security.tls.version.min` is set to 1. In the meantime, I managed to access that very mailbox installing a fresh TB on a different machine. So the problem is with my current installation. But what can it be? Thanks a lot in adnvace for you kind help!

Všechny odpovědi (2)

Mark Lang
Mark Lang
more options

If you really tried a fresh installation on the problem machine with a new profile, and it worked on one machine and not the other, that suggests the problem is outside of Thunderbird. You can try clearing the cache, but a fresh install would do that. Perhaps something in your internet settings on the problem machine like a VPN or proxy server is not correct? Sorry, I am grasping. But I would check your network settings on the problem machine.

bakurjan
bakurjan Autor dotazu
more options

Thanks for the suggestion! I have just reset network drivers/settings (Win 10). No improvement. I don't have VPN or proxy configurations.