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Mails sent from new Version 91.1.2 not saved in sent

  • 5 odpovědí
  • 1 má tento problém
  • 10 zobrazení
  • Poslední odpověď od sfhowes

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Mails sent from Thunderbird's new Version 91.1.2 are not saved in sent folder of Thunderbird. However the mails are visible on opening the mail account from webserver i.e. through firefox/chrome, however the mail sizes are 1KB with subject none and no recipients (screenshot enclosed). Kindly resolve the issue urgently.

Mails sent from Thunderbird's new Version 91.1.2 are not saved in sent folder of Thunderbird. However the mails are visible on opening the mail account from webserver i.e. through firefox/chrome, however the mail sizes are 1KB with subject none and no recipients (screenshot enclosed). Kindly resolve the issue urgently.
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Všechny odpovědi (5)

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Goto account settings and then copies. Tick place a copy in sent folder of local folders.

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Lampros said

Goto account settings and then copies. Tick place a copy in sent folder of local folders.

tried it already, not helping to resolve

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Who is the mail provider, and is the account IMAP or POP? Storing sent messages is not the same for all providers.

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sfhowes said

Who is the mail provider, and is the account IMAP or POP? Storing sent messages is not the same for all providers.

Our company's IMAP mail server and it worked fine till the last update however with this update the problem started

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When you right-click the account in the Folder Pane, Subscribe, Refresh, does the folder list show folders named either Sent, Sent Mail, Sent Items? Maybe the specified target for sent messages in Copies & Folders is not subscribed, or the target is not pointing to the folder where sent messages are actually stored.