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Is it possible to completely reset the spam/junk filter?

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od sfhowes

SweetTasha
SweetTasha
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Recently, an important email was put into my spam/junk folder. It was from a sender and with the same subject line that I receive every week. I've just now read the article about training the filter and I will start doing those suggestions, but for now I need to just totally NOT filter anything as junk. Is there a way to do that?

Thanks. SweetTasha.

Recently, an important email was put into my spam/junk folder. It was from a sender and with the same subject line that I receive every week. I've just now read the article about training the filter and I will start doing those suggestions, but for now I need to just totally NOT filter anything as junk. Is there a way to do that? Thanks. SweetTasha.

Všechny odpovědi (1)

sfhowes
sfhowes
  • Top 25 Contributor
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TB's junk filtering can be turned off in Account Settings, Junk Controls. But if mail ends up in a Spam or Bulk folder, that is controlled by the mail provider, and although you can probably whitelist or unblock mail through webmail, it may not be possible to disable spam filtering entirely.