Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I can’t retrieve passwords on Firefox for iOS

  • 1 odpověď
  • 1 má tento problém
  • 4 zobrazení
  • Poslední odpověď od user1634987

user1634987
user1634987
more options

Hello, Firefox for iOS cannot retrieve and sync my logins and passwords from my Firefox account. I tried to disconnect and reconnect, to reinstall Firefox for iOS but it doesn’t work. The list of logins is empty. However, I can sync bookmarks and history. FYI, Lockbox is able to retrieve my passwords on my iPhone.

I have also found this error in the log file of Firefox iOS:

2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

What can I do to fix this issue?

Hello, Firefox for iOS cannot retrieve and sync my logins and passwords from my Firefox account. I tried to disconnect and reconnect, to reinstall Firefox for iOS but it doesn’t work. The list of logins is empty. However, I can sync bookmarks and history. FYI, Lockbox is able to retrieve my passwords on my iPhone. I have also found this error in the log file of Firefox iOS: 2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error( Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) What can I do to fix this issue?

Upravil uživatel user1634987 dne

Všechny odpovědi (1)

user1634987
user1634987 Autor dotazu
more options

I have also found this error in the log file:

2019-04-29 10:32:19.510 [Warning] [Profile.swift:255] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Sync of passwords failed! Error(

Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64) 2019-04-29 10:32:19.510 [Info] [Profile.swift:253] init(localName:syncDelegate:clear:) > [RUST][sync15::sync_multiple] Updating persisted global state 2019-04-29 10:32:19.532 [Error] [Profile.swift:257] init(localName:syncDelegate:clear:) > [RUST][logins::ffi] Sync error Error(

Store error: Error synchronizing: JSON error: invalid value: integer `18446732429235952000`, expected i64)

Upravil uživatel user1634987 dne