Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Had to change my gmail password, since then i am told gmail cannot be accessed and change password but am still asked to change again

  • 5 odpovědí
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Nodakman

more options

I had to change my gmail password and now thunderbird says it can't access gmail and to change the password which I have done but it still comes up and asks me to change my password each time it tries to access it. Can anyone help?

I had to change my gmail password and now thunderbird says it can't access gmail and to change the password which I have done but it still comes up and asks me to change my password each time it tries to access it. Can anyone help?

Zvolené řešení

When Thunderbird can not access an account and gets a generic failure message from the server it assumes a password problem. so being asked to re enter your password i these days rarely the cause of the failure.

What is your situation with gmail? are you using two factor authentication and an app password for Thunderbird?

Do you have the less secure apps setting turned off? https://myaccount.google.com/lesssecureapps?pli=1 It should be turned on unless you are using oAuth as an authentication method in Thunderbird.

Přečíst dotaz v kontextu 👍 2

Všechny odpovědi (5)

more options

Zvolené řešení

When Thunderbird can not access an account and gets a generic failure message from the server it assumes a password problem. so being asked to re enter your password i these days rarely the cause of the failure.

What is your situation with gmail? are you using two factor authentication and an app password for Thunderbird?

Do you have the less secure apps setting turned off? https://myaccount.google.com/lesssecureapps?pli=1 It should be turned on unless you are using oAuth as an authentication method in Thunderbird.

more options

Thanks Matt, that seems to have cured the problem.

more options

Allow less secure apps: ON but still get refusal to accept email account/password. Combo work perfect at Gmail post office.

Application Basics Name Thunderbird Version 52.9.1 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder (Local drive) Application Build ID 20180709124824 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles

more options

@nodakman If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.

Thank you.

more options

Okay, I'm registered, I see lots of assorted answers by don't see a method (option/link) to initiate a question.

How does on start a question thread in this forum?