Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Facebook messenger doesn't work with Firefox 61.0.2 (mac).

  • 1 odpověď
  • 1 má tento problém
  • 8 zobrazení
  • Poslední odpověď od Shadow110

more options

When I select fb chat/messenger, it won't load, I just get the gray spinning icon. I tried restarting Firefox in safe mode, and the same thing happens. Fb messenger works fine on Chrome, not sure what is wrong with Firefox.

When I select fb chat/messenger, it won't load, I just get the gray spinning icon. I tried restarting Firefox in safe mode, and the same thing happens. Fb messenger works fine on Chrome, not sure what is wrong with Firefox.

Všechny odpovědi (1)

more options

Hi, sorry to hear that. Yes can see that you were in Safe Mode when made the question.

Please : try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.