Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

deleted folders on desktop

  • 1 odpověď
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Shadow110

more options

Firefox updated and after the update most of my folders on my desktop and all information in my documents and pictures are now gone. Is this recoverable? I had data that I cant replace

Firefox updated and after the update most of my folders on my desktop and all information in my documents and pictures are now gone. Is this recoverable? I had data that I cant replace

Všechny odpovědi (1)

more options

Firefox can not cause those files to disappear as it is not hooked to those places in any way, you must have had another update waiting, or a glitch when restarted or a MS Update which can check if did in Settings --> Update & Security --> View Installed Update History.

I would suggest you do a system Restore and see if can get your files back by using Windows 10 Search and type System Restore. At the top of the List will be Create a Restore Point. Click on that then a small box thing opens and Click on System Restore.

If need further help with Windows please see :