Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Google Chrome prevents any other search engine downloading

  • 4 odpovědi
  • 2 mají tento problém
  • 5 zobrazení
  • Poslední odpověď od barney11

barney11
barney11
more options

Since downloading Google Chrome after getting fed up with the Chrome popups constantly appearing my Internet Explorer stopped functioning. I tried downloading another version and when I click yes for the installer all I get is an icon on my desktop that I cannot delete and it does not function. Today I tried downloading Firefox and guess what, more installer icons on my desktop that when clicked on do nothing. I now have three Internet Explorer and two Firefox icons on my desktop that do nothing and I cannot remove. When I click to delete them nothing and until I click the left side and a box in the upper right hand corner of the screen appears asking me to cancel do I get my computer functioning again. Something strange is going on and I think it is Chrome.

Since downloading Google Chrome after getting fed up with the Chrome popups constantly appearing my Internet Explorer stopped functioning. I tried downloading another version and when I click yes for the installer all I get is an icon on my desktop that I cannot delete and it does not function. Today I tried downloading Firefox and guess what, more installer icons on my desktop that when clicked on do nothing. I now have three Internet Explorer and two Firefox icons on my desktop that do nothing and I cannot remove. When I click to delete them nothing and until I click the left side and a box in the upper right hand corner of the screen appears asking me to cancel do I get my computer functioning again. Something strange is going on and I think it is Chrome.

Zvolené řešení

I would be surprised if Google Chrome prevents other browsers from installing. However, there could be other software on your PC that interferes with running program installers. It's reminiscent of some malware.

Are you able to download and run any of the cleaners listed in the support article: Troubleshoot Firefox issues caused by malware?

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Zvolené řešení

I would be surprised if Google Chrome prevents other browsers from installing. However, there could be other software on your PC that interferes with running program installers. It's reminiscent of some malware.

Are you able to download and run any of the cleaners listed in the support article: Troubleshoot Firefox issues caused by malware?

barney11
barney11 Autor dotazu
more options

My computer will not allow me to install the recommended malware finders. Just like internet explorer and firefox they will not open when I click on the icons because they do not install.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Were you able to download and save a couple of the cleaners? I'll assume so.

Try restarting Windows in the special "Safe Mode with Networking" diagnostic mode. This disables numerous programs that run automatically at startup and can bypass some issues caused by malware. Then see whether you can run the cleaners.

If not, try Microsoft's System File Checker program.

Microsoft support pages:

barney11
barney11 Autor dotazu
more options

Thanks for the help all is well.