Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

my fire fox took the update 11-17-2017 now everytime I try to open the bookmarks tab or options tab it just freezes and says not responding. tried reinstall

  • 5 odpovědí
  • 2 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od antz435

more options

my fire fox took the update 11-17-2017 now everytime I try to open the bookmarks tab or options tab it just freezes and says not responding. tried reinstall and that did not work. We have 3 computers and 2 of them are having the same issue. It does freeze up whe trying to browse also but it is way more of a hassle that all of a sudden after the update I cannot access my bookmarks or even the options section

my fire fox took the update 11-17-2017 now everytime I try to open the bookmarks tab or options tab it just freezes and says not responding. tried reinstall and that did not work. We have 3 computers and 2 of them are having the same issue. It does freeze up whe trying to browse also but it is way more of a hassle that all of a sudden after the update I cannot access my bookmarks or even the options section

Všechny odpovědi (5)

more options

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

tried this and it did nothing. I now have 3 computers with Firefox doing the same thing. any other ideas

more options

do you have realplayer installed on the affected devices?

more options

No realplayer on any of them. Everything was fine until it took the update. I thought maybe the reinstall would have help but it did not. It really makes firefox useless.

more options

Anyone come up with any fixes here??? I am about ready to jump ship and go to Chrome if someone can't help us get this working right. Was hop[ing there would be more support for this issue.