We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

juno opens in firefox but when you click go to email it does nothing it works with internet explorer

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Roland Tanglao

donwi
donwi
more options

Juno opens in new version of Firefox and gets to the point where it shows I have 3 unread emails, but when I click on the 3 or go to email it does nothing at all so I cannot read my email. I tried it on internet explorer and it works on there.

Juno opens in new version of Firefox and gets to the point where it shows I have 3 unread emails, but when I click on the 3 or go to email it does nothing at all so I cannot read my email. I tried it on internet explorer and it works on there.

Všechny odpovědi (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi donwi

  1. Are you referring to Juno email i.e. https://webmail.juno.com/?cf=spl ? or something else?
  2. Just to be 100% clear, what version of Firefox are you using? Is it Firefox 57 Quantum?
  3. What operating system are you using? Windows 10?
  4. Have you tried disabling all your Firefox add-ons?
  5. If that doesn't work please try Firefox safe mode. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
  6. If that doesn't work, please let us know what you did, what you expected, what happened in more detail (i.e. what does "nothing at all mean"? posting a screenshot always helps!)

Cheers!

...Roland