Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Recover gmail password

Eshelle
Eshelle
more options

I had to get a new phone after a year and the screen broke...I can't remember my pass word to get into my Email!!!I can't believe I'm having so much trouble and Google says They can't Verify me

I had to get a new phone after a year and the screen broke...I can't remember my pass word to get into my Email!!!I can't believe I'm having so much trouble and Google says They can't Verify me

Všechny odpovědi (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Once, Google reset my password and it took me two days to recover it. For some reason, all the codes they sent me by text did not work and only an old secondary email account worked. It was pretty disturbing.

Unfortunately, volunteers here at Mozilla support are not able to help with Google password issues. Have you worked through their troubleshooter?

https://support.google.com/accounts/troubleshooter/2402620?hl=en

Upravil uživatel jscher2000 - Support Volunteer dne