Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

options always opens in new tab when I open the browser

  • 11 odpovědí
  • 1 má tento problém
  • 9 zobrazení
  • Poslední odpověď od FredMcD

more options

Every time I open Firefox I get my home page, but a second tab also automatically opens to the options screen. I don't want or need that, and I can't figure out how to stop it.

Every time I open Firefox I get my home page, but a second tab also automatically opens to the options screen. I don't want or need that, and I can't figure out how to stop it.

Zvolené řešení

You can check the home page setting to see if the about:preferences page is appended (|about:preferences#general). This can happen if you click "Use Current Page(s)" to set the home page.

You can check the home page setting

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

You can pin the tab with the about:preferences page to prevent including about:preferences to the home page setting if you want to use this button. To set a single page as the home page you can drag the globe/padlock to the Home button.

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (11)

more options

Zvolené řešení

You can check the home page setting to see if the about:preferences page is appended (|about:preferences#general). This can happen if you click "Use Current Page(s)" to set the home page.

You can check the home page setting

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

You can pin the tab with the about:preferences page to prevent including about:preferences to the home page setting if you want to use this button. To set a single page as the home page you can drag the globe/padlock to the Home button.

more options

I have done the suggested option to stop the "options" tab from opening every time I open my browser. It did not stop it from happening. Can you suggest something else to fix the problem? Thank you

more options

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar. Type browser.startup.homepage.

Click on this to edit. Look for |about:preferences#general or |about:preferences and remove it.

more options

Thank you for your help. What comes up on the screen is the following:

"browser.startup.homepage;http://my.xfinity.com/?cid=xfinityconnecttocomcastnet#1|about:preferences

browser.startup.homepage_override.buildID;20160105164030

browser.startup.homepage_override.mstone;43.0.4

services.sync.prefs.sync.browser.startup.homepage;true"

Can you tell me exactly which one to delete? Thank you

more options

FredMcD said

Click on this to edit. Look for |about:preferences#general or |about:preferences and remove it.
more options

To set a single page as the home page you can drag the globe/padlock to the toolbar Home button.

more options

What globe/padlock are you speaking of?

Also, I have nothing that says: "|about:preferences#general or |about:preferences" to remove. Thank you

more options

FredMcD said

Click on this to edit. Look for |about:preferences#general or |about:preferences and remove it.

LadyTaz said

I have nothing that says: "|about:preferences#general or |about:preferences" to remove.

LadyTaz said

What comes up on the screen is the following:

browser.startup.homepage;http://my.xfinity.com/?cid=xfinityconnecttocomcastnet#1|about:preferences

Remove what I highlighted.

more options

LadyTaz said

What globe/padlock are you speaking of?

He means the icon at the far left of the address bar. It only shows a padlock if the page is secured.

more options

Thank you, both FredMcD and cor-el, for your help. The problem is now fixed. Thank you again.

more options

Glad to help. Safe Surfing.