Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Receive messages, but only the header shows, no message opens

  • 3 odpovědi
  • 2 mají tento problém
  • 13 zobrazení
  • Poslední odpověď od taavim

kittywerner
kittywerner
more options

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program.

I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them.

It also took forever to download an attachment to IMAP, but not to POP messages coming in.

Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck.

Is it possible to go back to an older version of Thunderbird and have that work?

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program. I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them. It also took forever to download an attachment to IMAP, but not to POP messages coming in. Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck. Is it possible to go back to an older version of Thunderbird and have that work?

Zvolené řešení

right click the folder, select properties and then the repair button.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Zvolené řešení

right click the folder, select properties and then the repair button.

kittywerner
kittywerner Autor dotazu
more options

At first it didn't seem to t work, but now -- Yes! It did work... took a bit for it to do so, but seems to be working now. Many thanks!

taavim
taavim
more options

I have same problem. Matt's suggestion didn't work either.