Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Why can't I send email messages?

  • 1 odpověď
  • 2 mají tento problém
  • 5 zobrazení
  • Poslední odpověď od Matt

more options

I have set Thunderbird up in accordance to the instructions for email on this site. When sending emails, the email starts to send, freezes and I get a statement that says that:

Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again.

I do not have Newsgroups configured. I receive Incoming mail but cannot send mail. Settings for the incoming and outgoing mail are the same as in Outlook. I have tried ports 465 and 587 but with no success. I use AVG and do not have outgoing mail checked. Port:465 Authentication Method: Normal Password Connection Security: STARTTLS

Please advise.
I have set Thunderbird up in accordance to the instructions for email on this site. When sending emails, the email starts to send, freezes and I get a statement that says that: Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again. I do not have Newsgroups configured. I receive Incoming mail but cannot send mail. Settings for the incoming and outgoing mail are the same as in Outlook. I have tried ports 465 and 587 but with no success. I use AVG and do not have outgoing mail checked. Port:465 Authentication Method: Normal Password Connection Security: STARTTLS Please advise.

Všechny odpovědi (1)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.