Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I think that my spam got moved into my trash, and now I have 25,000 emails there, and I need help to resolve this!

  • 3 odpovědi
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Matt

Molly123
Molly123
more options

Two days ago I clicked on a box that came up while I was in my email (I thought it was asking me if I wanted to use threads to combine my emails, as I often get that question.) As a result I got an enormous amount of emails (25,000+) ending up in my trash. Much of that is spam. How do I resolve this? At this point I can't delete any new emails, as the trash is too full. I am guessing that the spam emails went into my trash by mistake. It is too laborious to go and move all the spam into the spam folder, and I don't want to delete all my old emails going back to 2011, as I like to search them from time to time when necessary.

Many thanks for any help! Molly

Two days ago I clicked on a box that came up while I was in my email (I thought it was asking me if I wanted to use threads to combine my emails, as I often get that question.) As a result I got an enormous amount of emails (25,000+) ending up in my trash. Much of that is spam. How do I resolve this? At this point I can't delete any new emails, as the trash is too full. I am guessing that the spam emails went into my trash by mistake. It is too laborious to go and move all the spam into the spam folder, and I don't want to delete all my old emails going back to 2011, as I like to search them from time to time when necessary. Many thanks for any help! Molly

Všechny odpovědi (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

are you saying you do not want to empty your trash?

Molly123
Molly123 Autor dotazu
more options

I did empty my trash (almost 25,000 emails! Mostly spam. I discovered that when the computer automatically asked me if I wanted to save emails as threads, that suddenly all my spam appeared in my trash. I a not impressed with thunderbird!

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please if you can duplicate it I will file a bug as soon as you post the steps so a developer can duplicate. If you can not, I doubt the connection. But then I have used Thunderbird for close to a decade and it has never asked me if I wanted to use Threads either.