Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox is slow and I tried the big solutions to no avail

  • 3 odpovědi
  • 7 má tento problém
  • 2 zobrazení
  • Poslední odpověď od FredMcD

more options

Hello, about a week ago, out of nowhere, Firefox began to load many webpages very slowly (not all, but many). Especially yahoo/google/gmail and the like.

I didn't do anything to cause that (no new add-ons). I refreshed/reset firefox, I even deleted it and reinstalled it. Nothing. It is still extremely slow when IE and Chrome load the same pages at the same time almost instantly on my extremely fast internet.

I'm about to give up on this browser if it keeps doing this.

Any other advice?

Hello, about a week ago, out of nowhere, Firefox began to load many webpages very slowly (not all, but many). Especially yahoo/google/gmail and the like. I didn't do anything to cause that (no new add-ons). I refreshed/reset firefox, I even deleted it and reinstalled it. Nothing. It is still extremely slow when IE and Chrome load the same pages at the same time almost instantly on my extremely fast internet. I'm about to give up on this browser if it keeps doing this. Any other advice?

Zvolené řešení

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

more options

Zvolené řešení

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Thanks a lot! It worked!

more options

Glad to help. Save Surfing.