Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Gniops

more options

ID: 09a5b2c5-895f-4fb7-8b5b-2e37c2150121

For some reason, which I cannot pin down to a specific alteration of my system software or hardware, Firefox will no longer start except in safe mode.

It instantly crashes and goes to the crash report.

I refreshed firefox.

I have sought out every last fragment and deleted it, and reinstalled several times.

Updated graphics drivers etc.

I can open it in safe mode.

Any suggestions would be welcome!

Thanks.

ID: 09a5b2c5-895f-4fb7-8b5b-2e37c2150121 For some reason, which I cannot pin down to a specific alteration of my system software or hardware, Firefox will no longer start except in safe mode. It instantly crashes and goes to the crash report. I refreshed firefox. I have sought out every last fragment and deleted it, and reinstalled several times. Updated graphics drivers etc. I can open it in safe mode. Any suggestions would be welcome! Thanks.

Zvolené řešení

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (2)

more options

Zvolené řešení

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

more options

philipp said

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

Sorted!

Thanks very much!