Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Whenever I do a 'search' for a message that has been sent to me the only mails shown are the ones that I have sent to that person, not ones I have received?

  • 12 odpovědí
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od flynnboy

more options

It is important to me to be able to find messages that I have sent TO a person as well as messages I have RECEIVED from that person. I used to be able to do that but now, for some unknown reason, whenever I do a search on an email address the only messages that are displayed are the ones I have SENT to an email address. What can I do make sure it does what it used to do i.e. display ALL messages to and from an email address ?

It is important to me to be able to find messages that I have sent TO a person as well as messages I have RECEIVED from that person. I used to be able to do that but now, for some unknown reason, whenever I do a search on an email address the only messages that are displayed are the ones I have SENT to an email address. What can I do make sure it does what it used to do i.e. display ALL messages to and from an email address ?

Zvolené řešení

Are your sent items included in your search results now?

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (12)

more options

are you searching in the big box on the toolbar? or the quick search that only searches the current folder?

more options

I'm searching in the box that says 'search' which is where I have a always searched and at one time used to provide me with copies of 'all' mails including the ones I sent as well as the ones received

more options

Ok, now I know which search.  ?There are Three "Search's" people regularly refer to

Help menu (Alt+H) > troubleshooting information click on the show folder button for the profile Close Thunderbird Delete the file global-messages-db.sqlite Start Thunderbird and wait for the index to rebuild.

Getting better results in your searches?

more options

There is only 1 search box that I am aware of and can see, immediately above the box where my messages are and to the right of 'Quick Filter' - above the 'filter these messages' box.

The suggestions in your last reply sound a little 'dangerous' and I am not any kind of computer geek, I can't do any harm can I ?

more options

Deleting the file with Thunderbird closed just causes it to be recreated and a fresh index of your mail to be created when Thunderbird starts. You may find it is a huge file, mine is over a gigabyte and occasionally they just get out of sync with reality. Also I just though of this, right click your sent folder/s and check the "include this folder in global search results" is ticked.

Just FYI... Many people coming here call quick filter search, and for your future confusion on why there is more than one search. Ctrl + Shift + F opens a bona fide search and is the way to create saved search's that appear as folder on the left tree. Something the global search can not do.

more options

Thanks Matt, when I right click the sent folder there is no "include this folder in global search results" ?

If I do your previous suggestion is there any way I might lose any mails ?

more options

1. Change your folder view to ALL View menu (alt+V) > Folders > all. I am guessing it is currently unified and therefore your seeing the combined search folders and not the real ones. Yoiu can change it back after.

Your deleting an index, not mails.

more options

Folder view is already set to 'All'.

more options

Oops on my part. Left out a step. Right click the folder Select properties. Now the option should be visible.

more options

"include this folder in global search results" is already ticked

more options

Zvolené řešení

Are your sent items included in your search results now?

more options

Well, I haven't done anything because I didn't hear back after I said "include this folder in global search results" is already ticked, so I don't know what to do ?

Thanks