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Firefox crashes

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by guigs

santielanti
santielanti
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Firefox consistently fails, my computer has ubuntu 12.4. Here are the details:

Add-ons: ubufox%40ubuntu.com:2.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-es-AR%40firefox.mozilla.org:29.0,langpack-es-MX%40firefox.mozilla.org:29.0,langpack-es-CL%40firefox.mozilla.org:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0,langpack-es-ES%40firefox.mozilla.org:29.0 BuildID: 20140428194100 CrashTime: 1399680944 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1399647213 Notes: OpenGL: X.Org -- Gallium 0.4 on AMD SUMO2 -- 3.0 Mesa 9.2.1 -- texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 56 StartupTime: 1399680889 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com.ar/search?client=ubuntu&channel=fs&q=firefox+falla+constantemente&ie=utf-8&oe=utf-8&gfe_rd=cr&ei=k29tU5vMJqLX8gfavYDQAQ Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

Firefox consistently fails, my computer has ubuntu 12.4. Here are the details: Add-ons: ubufox%40ubuntu.com:2.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-es-AR%40firefox.mozilla.org:29.0,langpack-es-MX%40firefox.mozilla.org:29.0,langpack-es-CL%40firefox.mozilla.org:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0,langpack-es-ES%40firefox.mozilla.org:29.0 BuildID: 20140428194100 CrashTime: 1399680944 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1399647213 Notes: OpenGL: X.Org -- Gallium 0.4 on AMD SUMO2 -- 3.0 Mesa 9.2.1 -- texture_from_pixmap ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 56 StartupTime: 1399680889 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com.ar/search?client=ubuntu&channel=fs&q=firefox+falla+constantemente&ie=utf-8&oe=utf-8&gfe_rd=cr&ei=k29tU5vMJqLX8gfavYDQAQ Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties This report also contains technical information about the state of the application when it crashed.

All Replies (1)

guigs
guigs
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.