Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SSL cert on our site isnt recognized by Firefox but is by IE and Chrome.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

james8293
james8293
more options

we installed a new EV cert from Equifax Geotrust and everything works fine in IE and Chrome but from FF the cert shows as untrusted.

we installed a new EV cert from Equifax Geotrust and everything works fine in IE and Chrome but from FF the cert shows as untrusted.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

When intermediate certificates are being used then make sure to install all intermediate certificates on the server.
Other browsers may retrieve them automatically, but Firefox needs them to be installed.

You can also use websites to check the certificate chain: