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I can't click on some options, like the exit buttons the music/pauze button at youtube or any option at any site.

  • 3 replies
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

xxkaylee
xxkaylee
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If I want to listen to a song on Youtube again, I have to use F5. I can't click on options on site. Like pauze/ volume changing. I also can't click at the exit button. Nothing happens.

If I want to listen to a song on Youtube again, I have to use F5. I can't click on options on site. Like pauze/ volume changing. I also can't click at the exit button. Nothing happens.

Chosen solution

Do you have the Video DownloadHelper extension?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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All Replies (3)

albundi2k
albundi2k
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a pic is worth a thousand words.

Diego Victor
Diego Victor
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Try disable the Hardware Accelaration:

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Do you have the Video DownloadHelper extension?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.