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Why is Firefox not downloading my email attachments?

  • 5 replies
  • 38 have this problem
  • 5 views
  • Last reply by Nellus

itsawomanthing
itsawomanthing
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Firefox will not open the download dialog box, and I cannot download my email attachment. However, I can download my email and attachments in other browsers.

Firefox will not open the download dialog box, and I cannot download my email attachment. However, I can download my email and attachments in other browsers.

All Replies (5)

Nellus
Nellus
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Have you tried clearing your browser caches? Can you download files that are not attachments? See also here Email attachments won t download

Modified by Nellus

itsawomanthing
itsawomanthing Question owner
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Yes. I also turned off Pop-up blocker and the problem remains.

itsawomanthing
itsawomanthing Question owner
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Yes. I also turned off Pop-up blocker and the problem remains.

itsawomanthing
itsawomanthing Question owner
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The problem occur when attempting to download videos.

Nellus
Nellus
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See here What to do if you can't download or save files