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Is it true that current version of Mozilla Firefox including its updates can currently cause Windows 7 and/or Windows XP to crash?

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  • Last reply by Andrew

Catherine88
Catherine88
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I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network.

Thanks heaps, as would really like to change back to FireFox when possible.

I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network. Thanks heaps, as would really like to change back to FireFox when possible.

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Andrew
Andrew
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That shouldn't be the case but most likely what I can think of is the graphics driver conflicting with Firefox. We can troubleshoot this issue if you'd like to.