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Not loading Comcast page

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by thewamp

Cheryllee
Cheryllee
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I had to do a system restore, now when I click on Firefox a window comes up saying couldn't load xpcom. How do I fix this? I'm on my iPad can't open my computer, please help, thank you Cheryl

I had to do a system restore, now when I click on Firefox a window comes up saying couldn't load xpcom. How do I fix this? I'm on my iPad can't open my computer, please help, thank you Cheryl

Chosen solution

Does this only occur with comcast's website?

Reinstalling firefox will likely fix it.

You can also try resetting firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-proble...

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All Replies (2)

brunohaxes
brunohaxes
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Chosen Solution

Does this only occur with comcast's website?

Reinstalling firefox will likely fix it.

You can also try resetting firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-proble...

Modified by brunohaxes

thewamp
thewamp
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I was not able to open my Comcast Home Page in Firefox after (10) Windows 7 Ultimate updates, today, December 11, 2013. Reinstalling Firefox did not solve the problem. The problem was solved by changing Firewall Setting, tab Program Rules from "Automatic" to Allow in Norton Security Suite. I am using Norton Security Suite from Comcast.

Modified by thewamp