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add on manager won't load adblock plus download corrupt

finisher1111
finisher1111
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I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

I just did a restore point and now add on manager won't load and trying to download ad block plus gives me a message that it is a corrupt file. I looked at the FAQs but they didn't help. I have scrn shots, but don't know how to attach them here. I pasted troubleshooting manually. I did have ad block plus before the restore.

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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All Replies (2)

user633449
user633449
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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

finisher1111
finisher1111 Question owner
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Thanks for the help. All seems to be fine now