We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

software update failed message when starting firefox

  • 1 reply
  • 27 have this problem
  • 17 views
  • Last reply by Andrew

more options

When I start firefox I get an Software Update Failed message. that says the update could not be installed. please make sure there are no other copies of firefox running on your computer, and then restart. This is the only copy I have running and when i restart i get the same message.

When I start firefox I get an Software Update Failed message. that says the update could not be installed. please make sure there are no other copies of firefox running on your computer, and then restart. This is the only copy I have running and when i restart i get the same message.

All Replies (1)

more options