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Firefox 17.0.1 windows 7 64-bit, not focused during start

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by philipp

rpg.jhansi
rpg.jhansi
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Hello sir,

I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit.

When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus.

When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused.

The issue is reported by my friend too, who is running the same configuration.

This unfocused window is very annoying, please help us to resolve it.

You help will be highly appreciated.

Hello sir, I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit. When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus. When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused. The issue is reported by my friend too, who is running the same configuration. This unfocused window is very annoying, please help us to resolve it. You help will be highly appreciated.

All Replies (1)

philipp
philipp
  • Moderator
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hello rpg.jhansi, please try this: go to firefox > help > troubleshooting information and click on profile folder/show folder. a windows explorer window should open up - in there delete the file named localstore.rdf & restart firefox afterwards. (this will reset the customizations to appearance & windows dimensions in firefox)