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Since Firefox 9.0.1 was installed, Firefox is crashing nearly everytime I try to visit a website, please can you help me ? Thanks

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  • Last reply by eliza2811

eliza2811
eliza2811
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If I try to read my email, it crashes 2 or 3 times before it works. The same with nearly every other website that is required to 'load' up. It never did before Firefox 9.0.1 was installed. I have try un-installing and re-installing, but it is still the same problem. I have checked for malware, spyware and viruses and there are none. It's getting really annoying as I can also be typing an email for example, and it crashes and I have to start again. My computer runs on Vista. Please can you advise me. Thanks. (I'm not too technical minded).

If I try to read my email, it crashes 2 or 3 times before it works. The same with nearly every other website that is required to 'load' up. It never did before Firefox 9.0.1 was installed. I have try un-installing and re-installing, but it is still the same problem. I have checked for malware, spyware and viruses and there are none. It's getting really annoying as I can also be typing an email for example, and it crashes and I have to start again. My computer runs on Vista. Please can you advise me. Thanks. (I'm not too technical minded).

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Swarnava Sengupta
Swarnava Sengupta
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eliza2811
eliza2811 Question owner
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Thank you for your suggestions. I have un-installed the Trusteer Rapport program and so far, so good. No problems with crashing and everything is working so much quicker now. I suppose my computer may be less protected without the Rapport program, but I will run my AVG and Malware programs once per week now and keep them updated. I had no problems when I didn't have the Rapport up to the time when I first installed it. I'm meaning problems with security rather than a slow browser.