Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gmail does not look right, lines and columns changed or disappear.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

tongero1
tongero1
more options

After updating to Firefox 7.0.1 the following errors occur:

The column showing the "From" is missing.

The "To" and "Subject" lines appear very small so they cannot be read on emails I am trying to send.

A previous update on Firefox caused the same problem, but when I went back to Version 3 it corrected itself. Can I still go back to version 3? If so how do I find the download link?

After updating to Firefox 7.0.1 the following errors occur: The column showing the "From" is missing. The "To" and "Subject" lines appear very small so they cannot be read on emails I am trying to send. A previous update on Firefox caused the same problem, but when I went back to Version 3 it corrected itself. Can I still go back to version 3? If so how do I find the download link?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).