We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 6 crashes when accessing bookmarks menu.

  • 7 replies
  • 20 have this problem
  • 1 view
  • Last reply by djsmiley2k

more options

Gentoo/Linux/GNU

Firefox crashes when accessing bookmarks or history via tool bar. Becomes unresponsive and must be killed.

This is a new install, there was no previous firefox install before 6 was installed.

Gentoo/Linux/GNU Firefox crashes when accessing bookmarks or history via tool bar. Becomes unresponsive and must be killed. This is a new install, there was no previous firefox install before 6 was installed.

Chosen solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (7)

more options

Firefox Crashes

Check and tell if its working.

more options

Still happens in safe mode.

more options
more options

Sadly there isn't a crash report as firefox doesn't realise its crashed.

Is there someway of "forcing" the crash report to grab the info even if firefox is still "running normally" ?

-->

Submitted Crash Reports

No crash reports have been submitted.

more options

Firefox Crashes

Check and tell if its working.

more options

Chosen Solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Modified by cor-el

more options

I cleared ~/.Mozilla/firefox/profile/<something>

Restarted firefox - resynced.

After all this was said and done it was working again - and I recalled the first time I did the sync firefox actually crashed - I'm guessing the crash effected the sqlite db.

Is now fixed.

Many Thanks.