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can no longer scroll after download to firefox 5

  • 7 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

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I can't vertically scroll since downloading firefox 5 from 3.6.18bold text

I can't vertically scroll since downloading firefox 5 from 3.6.18'''bold text'''

All Replies (7)

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-> click Firefox button and click Exit

-> Start Firefox in Safe Mode

https://support.mozilla.com/kb/Safe+Mode

Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are Browsing in Firefox Safe Mode.

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I tried your suggestion but it still doesn't let me scroll. Thanks for your help.

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Corrupt localstore.rdf

http://kb.mozillazine.org/Corrupt_localstore.rdf

Check and tell if its working.

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Are you trying to scroll with the mouse or with a touch pad?

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Kyle Zeitler here. I also have this problem. Has anyone been able to fix this?

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touchpad.

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Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.