Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting the message "This item cannot be installed in your country". Why is this please?

  • 4 replies
  • 21 have this problem
  • 4 views
  • Last reply by blassey

more options

I have even tried a VPN to the UK and have reset my country settings on the Android Tablet to London, UK.

I have even tried a VPN to the UK and have reset my country settings on the Android Tablet to London, UK.

All Replies (4)

more options

Sorry about that - Firefox should be available in all countries, so this sounds like a mistake or bug with the Android Market. If you let us know which country you are in, it might help us fix the problem.

If you can't get Firefox from the Android Market, you can also try using the "directly from our FTP server" link on this page: https://wiki.mozilla.org/Mobile/Platforms/Android

more options

Thanks very much for the link mbrubeck - I managed to install from the APK as you suggested.

I'm in Dubai in the UAE - could be local restrictions :-(

Cheers CHRGS.

more options

Thanks for the extra info. We double-checked our Android Market settings, and removed some restrictions that were accidentally set. As soon as the new settings take effect, Firefox should be available through the Android Market in all countries.

more options

The problem with the market should be resolved now. You'll want to re-install from the market so you get security updates in the future.